Legal

By accessing this website you agree to the terms and conditions set out below. If you do not agree to the terms and conditions please discontinue your access or use.  Volkswagen Group Africa (Pty) Ltd (VWGA) is a company with registered office at 103 Algoa Road, Uitenhage, 6230

All information and recommendations, and all hypertext links and/or any other computer links available on this Website and related web servers are offered in utmost good faith. This information is believed to be correct as of the date you view it, however  Volkswagen Group Africa or its affiliates make no representations or warranties as to the completeness or accuracy of any of this information. You assume the entire risk of relying on this information.

The specifications contained in this website are an overview intended for awareness purposes only and subject to change without notice. Dimensions, capacities and performance specifications apply to standard vehicles. For current information and applicable specifications please consult Volkswagen Group Africa’s Customer Interaction Centre (“CIC”) or your Volkswagen Dealer.

Fuel Consumption and Carbon Dioxide Emission figures reflected were obtained in accordance with prescribed uniform measuring standards (SANS 20101: 2006 / ECE R101: 2005 in their currently applicable versions) under laboratory type conditions. The measuring standards are stipulated by law. They do not apply to a specific vehicle and are provided to enable comparison between different vehicle models tested using the same uniform measuring standard.

The values are accordingly not necessarily representative of real-life driving conditions. Factors such as driving style, vehicle load, road conditions, tyre size, traffic and ambient conditions may result in different fuel consumption and carbon dioxide emission levels to those achieved under the test parameters referred to above. More details are contained in the owner’s manual. Visuals may show specifications, accessories and options not available in South Africa. Lefthand drive models might be shown.

All prices shown are recommended retail prices which are not binding on the Dealers or Volkswagen Group Africa (Pty) Ltd. The recommended retail price includes VAT as well as an optional Easy Drive plan where this is noted as available on the model but excludes Dealer delivery and related charges.

In addition, the MasterCars price excludes the optional 2-year MasterCars Warranty. The optional MasterCars Warranty is not a Volkswagen Group Africa (Pty) Ltd product but a contract between the customer, an independent insurer and independent administrator.

According to the Promotion of Access to Information Act 2 of 2000, records of Volkswagen Group Africa may be accessible to a requester under certain circumstances.

If you wish to request access to records that Volkswagen Group Africa (Pty) Ltd is obliged to provide in terms of this legislation, download the document that lists the Promotion of Access to Information Manual that lists the costs and type of information available.

Kindly complete the form and return it to any of the addresses given in the form

This website is published by Volkswagen Group Africa and is protected by copyright and other intellectual property rights. All website design, text, graphics, typographical arrangement, trademarks, logos and all other material on this website is the intellectual property of Volkswagen Group Africa, Volkswagen Aktiengesellschaft (“VWAG”), other Volkswagen Group Companies or their service providers and suppliers. No license to any of the abovementioned intellectual property is granted through this website. Reproduction of website documents is authorized solely for informative purposes and for personal, private use: any reproduction and any use of copies made for other purposes is expressly forbidden.

Accessing this website does not grant you a license to use, right or interest in the trademarks. You undertake not to challenge or in any way assist others in challenging the validity of or rights to the trademarks.

Permission is granted to electronically copy and print hard copy portions of this website for the sole purpose of obtaining information relating to Volkswagen products. Any other use of materials on this website including reproduction for purposes other than the above, use for commercial purposes, modification, distribution or publication without the prior written permission of Volkswagen Group Africa is prohibited.

It is expressly prohibited for any person to gain or attempt to gain unauthorized access to any page on this website, or to deliver or attempt to deliver any unauthorized, damaging or malicious code to this website. Any person who contravenes this provision or infringes the rights of Volkswagen Group Africa, VWGA or other Volkswagen Group Companies in any manner may be subject to civil or criminal liability.

We endeavor to ensure that the information on this website is accurate. We, however, provide the information without any warranty, express or implied. We accordingly accept no liability arising from the information being unsuitable for any specific purpose, outdated, inaccurate or incomplete.

Due to the intended purpose of the website, Volkswagen Group Africa shall not be liable for any loss or damage arising from access to or the use of this website or the information, content, materials or products appearing on this website or any links to this website. By accessing this website, you indemnify Volkswagen Group Africa, its employees, agents, INTERNAL service providers and Volkswagen Dealers against any claims by third parties arising from your access.

When sending an e-mail from a private account to Volkswagen Group Africa, you are responsible for taking appropriate security precautions to ensure the integrity and confidentiality of your email. You are also responsible for ensuring that your e-mail complies with any applicable legislation.

E-mails sent to Volkswagen Group Africa through this website may be unencrypted. There is therefore no guarantee relating to the confidentiality and integrity of the e-mail content. 

Volkswagen Group Africa reserves the right to prevent your access to this website if you misuse it in any manner. Prevention of access shall be in our sole discretion and in addition to any other rights Volkswagen Group Africa may have arising from misuse of the website. 

These terms and conditions are subject to South African law. The parties to any dispute or action hereby submit to the exclusive jurisdiction of the South African courts.

Volkswagen Group Africa reserves the right in its sole discretion and without notice, to change these website terms and conditions, interrupt, terminate or modify any part or function of this website.

Any change will become effective upon publication on this website. By continuing to use this website, you agree to be bound by the terms and conditions in place at the time of your access.

According to the Promotion of Access to Information Act 2 of 2000, records of Volkswagen Group Africa may be accessible to a requester under certain circumstances. If you wish to request access to records that Volkswagen Group Africa is obliged to provide in terms of this legislation, download the document that lists the costs and type of information available. Complete the form and return it to any of the addresses given in the form.

The CIC may be reached on support@vwconnect.co.za or on 0860 434 737 (South Africa) or +27 41 994 5615 (Neighbouring States within Southern Africa).

1. By permitting VWGA to use particular Content (by affirmatively answering a request from us or on our behalf on social media or otherwise indicating your agreement for VWGA to use your Content), you agree to be bound by these Terms. Please read and ensure you are in agreement before proceeding.
   
   
2. In these Terms “Content” refers to the photo [and/or video, including any sound] and accompanying text posted through your account on social media, accompanying metadata such as time and place of creation, your user name, and links to your social media profile.
   
   
3. You grant VWGA a right to use and display the Content in its original or reproduced form, in any media, worldwide, for any lawful commercial purpose, in original or edited form, including: on VWGA’s social media accounts, websites, blogs, digital displays, advertising, and generally in the promotion of VWGA’s products or services. Such rights also extend to VWGA’s subsidiaries, affiliates, agents, employees, representatives, assigns, licensees, dealers in the official VWGA dealer network and anyone else acting on behalf of VWGA.
   
   
4. VWGA’s rights to use your Content will last indefinitely until cancelled by you, which you can do at any time by contacting VWGA by email: support@vwconnect.co.za or by post: Volkswagen Group Africa (Pty) Ltd, 129 Patricia Road, Sandton, 2146, South Africa. After cancelation we will not reuse your Content. However, please note that past posts may remain visible and VWGA will retain your Content for a minimum of 2 years after cancellation. The cancellation right will not extend to content altered or reproduced by us.
   
   
5. The rights you grant to VWGA are non-exclusive and (subject to VWGA’s rights) you retain all rights to use the Content for your own purposes. VWGA will not pay any royalties or compensation to you or any third party for use of the Content. Use is at VWGA’s discretion and VWGA is not obliged to use your Content in any particular way or at all.
   
   
6. You agree that you do not have any right to review, approve, or object to VWGA’s use of your Content or advertising copy, or to be identified as the author/creator of the Content.
   
   
7. VWGArespects applicable laws and the rights of others and wishes to avoid using any Content that does not. By agreeing to these Terms you represent and warrant to VWGA that:
   
   (a)   the Content is your original work and you own it and all intellectual property rights in it and have all necessary rights to grant VWGA the rights set out in these Terms (including in relation to copyrights, trademarks, private or public buildings, performances, sounds, and music) or, if you are not the owner of such rights, you have already obtained permission from the owner of such rights, and will inform us if this is incorrect or such permission is withdrawn at any time;
   
   (b)   VWGA’s use of your Content as provided herein will not infringe intellectual property, privacy, image, performance, or publicity rights, or any other rights of any third party, require the payment of any compensation to any third party, or breach any applicable laws, you specifically indemnify VWGA in this respect
   
   (c)   nothing in your Content will be illegal, defamatory, obscene, or threatening to any third party; and
   
   (d)   you are over 18 years of age and have the right to agree to these Terms.
   
   
8. You will hold VWGA harmless and indemnify VWGA against any actions, loss and damage arising out of any claims by third parties in connection with the Content, including for breach of intellectual property, data protection, privacy, image, performance, or publicity rights.
   
   
9. The Content may contain information about you or identifiable individuals which constitutes personal data under applicable laws.
   
   
10. By agreeing to these Terms you give your consent to the processing of such personal data by VWGA for the purposes set out in these Terms.
    
    
11. Where any personal data relating to any other person appears in the Content you warrant that you also have obtained their consent for processing of such personal data.
    
    
12. VWGA will process personal data included in the Content or otherwise provided to us in connection with our use of the Content in accordance with all applicable data protection laws and our privacy policy available here: https://www.vw.co.za/en/volkswagen-experience/corporate-information/privacy.html.
    
    
13. VWGA is the controller of your personal data and individuals can obtain further information or exercise any of their legal rights by contacting VWGA at: support@vwconnect.co.za. VWGA also engages data providers or service providers to assist with the processing of personal data, including Qubeeo Limited, located in the UK, who provides content curation, hosting, showcasing, and analytics services.