Legal

By accessing this website you agree to the terms and conditions set out below. If you do not agree to the terms and conditions please discontinue your access or use. Volkswagen of South Africa (Pty) Ltd ("Volkswagen South Africa") is a company with registered office at 103 Algoa Road, Uitenhage, 6230

All information and recommendations, and all hypertext links and/or any other computer links available on this Website and related web servers are offered in utmost good faith. This information is believed to be correct as of the date you view it, however Volkswagen South Africa or its affiliates make no representations or warranties as to the completeness or accuracy of any of this information. You assume the entire risk of relying on this information.

The specifications contained in this website are an overview intended for awareness purposes only and subject to change without notice. Dimensions, capacities and performance specifications apply to standard vehicles. For current information and applicable specifications please consult Volkswagen South Africa’s Customer Interaction Centre (“CIC”) or your Volkswagen Dealer.

Fuel Consumption and Carbon Dioxide Emission figures reflected were obtained in accordance with prescribed uniform measuring standards (SANS 20101: 2006 / ECE R101: 2005 in their currently applicable versions) under laboratory type conditions. The measuring standards are stipulated by law. They do not apply to a specific vehicle and are provided to enable comparison between different vehicle models tested using the same uniform measuring standard.

The values are accordingly not necessarily representative of real-life driving conditions. Factors such as driving style, vehicle load, road conditions, tyre size, traffic and ambient conditions may result in different fuel consumption and carbon dioxide emission levels to those achieved under the test parameters referred to above. More details are contained in the owner’s manual. Visuals may show specifications, accessories and options not available in South Africa. Lefthand drive models might be shown.

All prices shown are recommended retail prices which are not binding on the Dealers or Volkswagen South Africa. The recommended retail price includes VAT as well as an optional Easy Drive plan where this is noted as available on the model but excludes Dealer delivery and related charges.

In addition, the MasterCars price excludes the optional 2-year MasterCars Warranty. The optional MasterCars Warranty is not a Volkswagen South Africa product but a contract between the customer, an independent insurer and independent administrator.

According to the Promotion of Access to Information Act 2 of 2000, records of Volkswagen South Africa may be accessible to a requester under certain circumstances.

If you wish to request access to records that Volkswagen South Africa is obliged to provide in terms of this legislation, download the document that lists the Promotion of Access to Information Manual that lists the costs and type of information available.

Kindly complete the form and return it to any of the addresses given in the form

This website is published by Volkswagen South Africa and is protected by copyright and other intellectual property rights. All website design, text, graphics, typographical arrangement, trademarks, logos and all other material on this website is the intellectual property of Volkswagen South Africa, Volkswagen Aktiengesellschaft (“VWAG”), other Volkswagen Group Companies or their service providers and suppliers. No license to any of the abovementioned intellectual property is granted through this website. Reproduction of website documents is authorized solely for informative purposes and for personal, private use: any reproduction and any use of copies made for other purposes is expressly forbidden.

Accessing this website does not grant you a license to use, right or interest in the trademarks. You undertake not to challenge or in any way assist others in challenging the validity of or rights to the trademarks.

Permission is granted to electronically copy and print hard copy portions of this website for the sole purpose of obtaining information relating to Volkswagen products. Any other use of materials on this website including reproduction for purposes other than the above, use for commercial purposes, modification, distribution or publication without the prior written permission of Volkswagen South Africa is prohibited.

It is expressly prohibited for any person to gain or attempt to gain unauthorized access to any page on this website, or to deliver or attempt to deliver any unauthorized, damaging or malicious code to this website. Any person who contravenes this provision or infringes the rights of Volkswagen South Africa, VWAG or other Volkswagen Group Companies in any manner may be subject to civil or criminal liability.

We endeavor to ensure that the information on this website is accurate. We, however, provide the information without any warranty, express or implied. We accordingly accept no liability arising from the information being unsuitable for any specific purpose, outdated, inaccurate or incomplete.

Due to the intended purpose of the website, Volkswagen South Africa shall not be liable for any loss or damage arising from access to or the use of this website or the information, content, materials or products appearing on this website or any links to this website. By accessing this website, you indemnify Volkswagen South Africa, its employees, agents, INTERNAL service providers and Volkswagen Dealers against any claims by third parties arising from your access.

When sending an e-mail from a private account to Volkswagen South Africa, you are responsible for taking appropriate security precautions to ensure the integrity and confidentiality of your email. You are also responsible for ensuring that your e-mail complies with any applicable legislation.

E-mails sent to Volkswagen South Africa through this website may be unencrypted. There is therefore no guarantee relating to the confidentiality and integrity of the e-mail content. 

Volkswagen South Africa reserves the right to prevent your access to this website if you misuse it in any manner. Prevention of access shall be in our sole discretion and in addition to any other rights Volkswagen South Africa may have arising from misuse of the website. 

These terms and conditions are subject to South African law. The parties to any dispute or action hereby submit to the exclusive jurisdiction of the South African courts.

Volkswagen South Africa reserves the right in its sole discretion and without notice, to change these website terms and conditions, interrupt, terminate or modify any part or function of this website.

Any change will become effective upon publication on this website. By continuing to use this website, you agree to be bound by the terms and conditions in place at the time of your access.

According to the Promotion of Access to Information Act 2 of 2000, records of Volkswagen South Africa may be accessible to a requester under certain circumstances. If you wish to request access to records that Volkswagen South Africa is obliged to provide in terms of this legislation, download the document that lists the costs and type of information available. Complete the form and return it to any of the addresses given in the form.

The CIC may be reached on support@vwconnect.co.za or on 0860 434 737 (South Africa) or +27 41 994 5615 (Neighbouring States within Southern Africa).

1. By permitting VWSA to use particular Content (by affirmatively answering a request from us or on our behalf on social media or otherwise indicating your agreement for VWSA to use your Content), you agree to be bound by these Terms. Please read and ensure you are in agreement before proceeding.
   
   
2. In these Terms “Content” refers to the photo [and/or video, including any sound] and accompanying text posted through your account on social media, accompanying metadata such as time and place of creation, your user name, and links to your social media profile.
   
   
3. You grant VWSA a right to use and display the Content in its original or reproduced form, in any media, worldwide, for any lawful commercial purpose, in original or edited form, including: on VWSA’s social media accounts, websites, blogs, digital displays, advertising, and generally in the promotion of VWSA’s products or services. Such rights also extend to VWSA’s subsidiaries, affiliates, agents, employees, representatives, assigns, licensees, dealers in the official VWSA dealer network and anyone else acting on behalf of VWSA.
   
   
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11. Where any personal data relating to any other person appears in the Content you warrant that you also have obtained their consent for processing of such personal data.
    
    
12. VWSA will process personal data included in the Content or otherwise provided to us in connection with our use of the Content in accordance with all applicable data protection laws and our privacy policy available here: https://www.vw.co.za/en/volkswagen-experience/corporate-information/privacy.html.
    
    
13. VWSA is the controller of your personal data and individuals can obtain further information or exercise any of their legal rights by contacting VWSA at: support@vwconnect.co.za. VWSA also engages data providers or service providers to assist with the processing of personal data, including Qubeeo Limited, located in the UK, who provides content curation, hosting, showcasing, and analytics services.