Learn more about your Volkswagen as well as our services, spare parts and accessories.

EasyDrive Maintenance and Service Plans.

EasyDrive Maintenance and Service Plans.


Warranty, Service and Maintenance plans.

We know that you chose your Volkswagen because it’s perfectly suited to you. But if for some reason, there's a defect due to manufacturing, you never have to worry. Volkswagen Passenger and Commercial Vehicles come standard with a variation of Warranties (i.e. Standard, Paint and Corrosion) and a range of optional EasyDrive Maintenance and Service Plans.

Our range of EasyDrive Vehicle Plans offer you protection against future repair and servicing costs over the lifespan of your vehicle, giving you peace of mind.

Finding the right kind of EasyDrive Vehicle Plan that leaves you and your Volkswagen covered, is as important to us as it is to you.

Customers have the option to purchase the vehicle with the standard plan or choose from a variety of EasyDrive Service and Maintenance Plans suited for your individual needs.

A VW service employee next to two Volkswagen

Service and Parts

From the Battery Check to new brakes: Discover our services and products for your Volkswagen.

A service employee stands by a VW in front of the workshop


We’ll check it: Inspection and maintenance for your vehicle.

A VW service employee from the Roadside Assistance for car accident or breakdown helps a man with his Volkswagen

Accident and breakdown assistance

Is your car not starting or do you need breakdown assistance? With us, you stay mobile.

We’ll take care of your Volkswagen

Allow us to inspect your Volkswagen, e.g. with our checks for your Battery or Brakes – find out more about what we do for the centrepiece of your car under Engine and chassis. With our services for Glass and light as well as Air condition and filter we make sure you have a clear view and clean air. The products and services for Body and paintwork ensure vehicle stability and a brilliant finish.

Volkswagen Genuine Accessories

From care and design products to transport, entertainment and charging solutions: With our accessories, we’ve got you covered.

Lifestyle products for true Volkswagen fans

Model cars and children's products as well as the GTI, New Volkswagen and R-Collection – for passionate Volkswagen fans, our Lifestyle products will set pulses racing. Discover versatile merchandise: Modern and innovative.

Model-Specific Accessories

We have the matching accessories for every Volkswagen model – whether it’s an Golf or Tiguan Allspace. Find the suitable products for transport, interior, exterior, charging or tyres and design your car exactly as you want it.  

A man is carrying his daughter piggyback on his back and is laughing, in the background is a VW car
Facts and information about your Volkswagen

About your car

If you want to learn more about your Volkswagen, then explore our customer information and older models.

  • Happy drivers next to their older Volkswagen models

    Older Volkswagen models

    Golf, Polo, Passat and many more older Volkswagen models: We have compiled highlights, technical data and equipment variations of our vehicle portfolio. You can access information on service intervals as well as tyre and rim sizes for your model.

    Go to Older Volkswagen models

    Go to Small cars

    Go to Compact class

    Go to Mid-size class

    Go to MPV models

    Go to SUV models

  • Warranty Booklet

    Passenger Vehicles:
    For all Passenger vehicles, queries can be directed to the Customer Interaction Centre.

    Republic of South Africa:  0860 434 737
    Neighbouring states (Swaziland, Lesotho, Namibia and Botswana) : +27 41 994 5615

    Passenger Vehicles Warranty Booklet

    Commercial Vehicles:
    For all Commercial vehicles, queries can be directed to the Customer Interaction Centre.

    Republic of South Africa:  0860 103 349 (Available 24 Hrs, 7 days a week) 
    Neighbouring states (Swaziland, Lesotho, Namibia and Botswana) : +27 41 996 6003

    Commercial Vehicles Warranty Booklet

  • A VW service employee checks the tyres of a Volkswagen – wheel knowledge

    Wheel knowledge

    What is the minimum tread depth? How do you mount snow chains and what does 205 55 R 16 mean? The topics of tyres and rims often raise questions. On this page, you’ll find the answers as well as relevant basic information.

  • A VW service employee checks the oil level of a Volkswagen – oil knowledge

    Oil knowledge

    If you want to find out more about your engine oil, you’re in the right place. We explain what 5W-30 on the bottle means, how to correctly measure the oil level and much more. You can also learn about our Oil Service.

  • Detailed shot of a VW brake disc – brake knowledge

    Brake knowledge

    This page contains information on what components are involved in your braking system, when the system needs to be changed, and what you can do when you see signs of early wear.

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