Volkswagen Fleet  Service Centres

Corporate Sales

Volkswagen have been producing and selling vehicles in South Africa for over 70 years

We are proud that the majority of our sales comes from vehicles made locally in South Africa. We know that trading companies require vehicles that can service their business requirements.

Together with our more than 100 dealers across South Africa, Botswana and Namibia, we want to ensure that Fleet Companies have the correct vehicles for their application backed by our reliable brand boasting top class customer care and consistent service delivery.

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Our Offer and Promise to You as a Volkswagen South Africa Customer 

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    Dedicated Corporate Business Centres

    For your convenience, we have 109 Volkswagen dealers and 15 Corporate Business Centres which cater to our loyal corporate clients. Our certified corporate specialists are well-versed in corporate business and are committed to assisting you with your queries and requirements. 

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    Industry benchmark Total Cost of Ownership

    Volkswagen prides itself on offering the most value for the lowest cost of ownership as we understand that list price is a dominant element in the cost of a vehicle. In addition, our competitive business solution is delivered through benchmark fuel consumption, service excellence & strong residual values, to help relieve any strain on your pocket.

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    German-engineered Quality Product

    German engineering has proven to be reliable & of the highest quality. From our entry-level Vivo Hatch to our business-oriented Crafter Panel van, Volkswagen provides you with solutions for a variety of applications.

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    Partnering Through Service Excellence

    Successful collaboration equates to Volkswagen providing you with top-class support. We have increased our servicing network with 15 Fleet Service Centres supporting 15 Corporate Business Centres and included a dedicated Fleet Support Help Desk within the Volkswagen Customer Interaction Centre.

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    Customer-centred Solutions

    As the People’s Car, we strive to put our customers at the centre of all that we do. This is demonstrated through our custom Easy Drive Maintenance & Service Plans, available to meet your unique requirements. Furthermore, you can experience intelligent decision-making at Volkswagen Dealers, with our Total Cost of Ownership tool.

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Corporate Business Centers

Corporate Business Centre

Corporate Business Centres are specialized dealers which caters to our corporate clients on both sales and services. Out of the 109 dealer network we have 15 corporate business centres. Corporate Business Centre is a one stop fleet business solution.

We have certified corporate specialists that are well-versed in corporate fleet business and are committed to assisting you with your queries and requirements. 

List of Corporate Business Centres

Fleet Service Centre

The Fleet Service Centre program is designed to assist dealers to intensify and professionalize their After Sales Fleet business, additionally it is a service and maintenance outlet which aims to provide dealers with tools to assist them in their engagement and partnership with their Fleet Customer.

  • Personalisation

    Personalized customer service
    Effective communication
    Exclusive treatment with dedication staff

  • Convenience

    Downtime reduction
    Preferential servicing times

  • Competitiveness

    Low cost of ownership
    Fleet discounts on parts and labour

Call Centre Support

Call Centre Support

Call Center Support

The Customer Interaction Centre is the central Volkswagen call centre dedicated to serving all Volkswagen drivers should they need to make general enquiries; comments or voice their concerns.

Located at Volkswagen South Africa’s manufacturing plant in Uitenhage, the Customer Interaction Centre aims to maintain the highest customer satisfaction level possible by providing accurate and timeous responses and resolutions to our customers’ needs.

Phone

Email

South Africa

Volkswagen Passenger Dedicated Fleet Line:
0860 434 535Opens a phone link during office hours 8am – 5pm
0860 434 737Opens a phone link Roadside assistance 24/7/365

Volkswagen Commercial Vehicles:
0860 103 349Opens a phone link

Volkswagen Passenger Vehicles:
support@vwconnect.co.za

Volkswagen Commercial Vehicles:
support@vwconnect.co.za

Swaziland, Lesotho,
Namibia and Botswana

Volkswagen Passenger Vehicles:
+27 41 994 5615Opens a phone link

Volkswagen Commercial Vehicles:
+27 41 996 6003Opens a phone link

Volkswagen Passenger Vehicles:
support@vwconnect.co.za

Volkswagen Commercial Vehicles:
support@vwconnect.co.za

Phone

Volkswagen Passenger Dedicated Fleet Line:
0860 434 535Opens a phone link during office hours 8am – 5pm
0860 434 737Opens a phone link Roadside assistance 24/7/365

Volkswagen Commercial Vehicles:
0860 103 349Opens a phone link

Email

Volkswagen Passenger Vehicles:
support@vwconnect.co.za

Volkswagen Commercial Vehicles:
support@vwconnect.co.za