Volkswagen South Africa is now on Level 1 of the lockdown. Please take note of the following arrangements during level 1 of the lockdown
We are pleased to inform you that we are open for vehicle sales and services as prescribed in the level 1 lockdown regulations issued on 21 September 2020. Dealerships have prepared for full operations in the following phases;
Phase One – Dealerships are operating with a maximum of 30% of staff members and the majority of car sales are done remotely (via the internet or telephone). Home deliveries of fully sanitised vehicles are mandatory.
Phase Two – Dealerships will be operating with up to 60% of staff members and limited customers can enter the dealership under stringent hygiene and social distancing conditions. On-site pick-ups and deliveries of fully sanitised cars will be conducted.
Phase Three – Current phase; Dealerships will be operating with 100% staff and customers will be allowed on-site (although this will still be kept to a minimum).
In all three phases, test drives can only be arranged on appointment while car auctions must be conducted online.
Sales and Aftersales Services at Dealerships
Customers wanting to visit the dealership are requested to:
Do not visit a dealership if you are feeling unwell.
While we would welcome your visit, don't forget that we have a number of online services for your convenience. These will allow you to for example, book a service and carry out a financial services enquiry.
Thank you for your on-going support and co-operation. We wish you and your family good health and safety during this time and look forward to seeing you soon.
Thank you for your understanding during this difficult time in our country. Please stay safe and stay home so that we can journey together again.