Your vehicle deserves the right service.
We know how important your vehicle is to you, because we feel exactly the same. Our Genuine Service provides a range of services that are designed specifically for your Volkswagen. So your journey is care-free and comfortable.
All Volkswagen drivers can take advantage of our Genuine Services. With the Volkswagen Genuine Parts® and our services, you’ll always be safer on the road – no matter what Volkswagen you drive. Make the most of experienced technicians and the latest technical equipment.
High service quality:
Benefit from our know-how as a manufacturer and our high-quality standards.
Broad range of services:
We offer a large number of services that you can take advantage of for your Volkswagen. This range from Oil Change to Interval/Inspection services.
Volkswagen Genuine Parts®:
At Volkswagen Service, we make exclusive use of Genuine Parts, which are high-quality, safe and adapted to fit your vehicle.
“Service is due?"
The scheduled services are due at 15,000 km or when your vehicle is 12 months old, whichever comes first.
All the scheduled services in South Africa are fixed services.
Oil Change Service
Oil Change Service must be done every 1 year or 15, 000 km (whichever comes first)
Extend your engine’s service life – with our Oil Change Service. We drain the engine oil and refill this with fresh oil specific to your engines requirements, which protects your engine and enables an incredibly high performance. We will also replace the oil filter, sump plug and seal: with Volkswagen Genuine Parts®, of course.
Thickness of the brake pads and shoes/linings are also checked at this Oil Change service.
Inspection Service must be done every 2 years or 30,000 km (whichever comes first)
An inspection includes all maintenance work that is necessary to keep your car safe, both in terms of operational safety and traffic safety.
We drain the engine oil and refill this with fresh oil specific to your engines requirements, which protects your engine and enables an incredibly high performance. We will also replace the oil filter, sump plug and seal, air filter, pollen filter, spark plugs, belts, transmission fluid, coolant fluid and differential fluid: with Volkswagen Genuine Parts®, of course.
All work (i.e. parts replaced and checks conducted) that is carried out at the scheduled services is Vehicle Identification Number (VIN)/chassis number dependent.
Brake Fluid Service
Your brakes must be in reliable working condition – for your safety and the safety of others.
Why should the brake fluid be changed?
The brake fluid has to meet some high demands. It’s the only way your car will stop.
Remains fluid, even in cold conditions:
Brake fluid can neither freeze nor become too viscous in frosty conditions.
Brake fluid is hygroscopic: It absorbs water, thereby ensuring that no droplets develop in the brake system – the cause of rust and a reduced braking force.
Higher boiling point:
Brake fluid cannot boil, as this would result in the formation of steam bubbles that can be compressed. This would result in an incomplete transfer of the braking force to the brakes.
Why should the brake fluid be changed?
Brake fluid absorbs moisture. As a result, the amount of water in your brake system remains low. However, the amount in the brake fluid increases over time. If it’s too high, the boiling point decreases, which may result in the formation of moisture bubbles. If you hit the brakes, these bubbles compress and the braking force is lost.
Can I change the brake fluid myself?
Your brakes must be in reliable working condition – for your safety and the safety of others. Therefore, only allow trained professionals to carry out any work on your brakes.
When is it time to change the brake fluid?
With a new Volkswagen, the brake fluid should be changed for the first time after *three years – after that, we recommend changing it every two years.
*This is VIN/chassis number dependent