Accidents and breakdowns do unfortunately happen – despite all precautions. Here are some guides and services to help you out.
Your Benefits and Our Services.
The Volkswagen Alert and Alert Plus programmes provide a countrywide service in all matters relating to accidents and roadside assistance service 24 hours a day, every day of the year through Volkswagen South Africa and its Dealer Network. 24 hours a day, 365 days a year and Free on all new Volkswagens for the first 3 years or 120 000km.
Always there for you. With a 24-hour towing service and on-site assistance. Less stress. Thanks to assistance with insurance formalities and a free Replacement Vehicle Service. Warranty and resale value are Maintained. Repairs are completed according to manufacturer specifications using approved equipment, Volkswagen Genuine Parts® and paint.