2.3.47.2, 2017-10-10 18:26:25

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    Volkswagen Fleet

    Your Fleet knows where it's going

    Volkswagen have been producing and selling vehicles in South Africa for over 60 years. One of our key objectives is to ensure that we have a vehicle for every stage of your life.

    Companies trading in South Africa require vehicles that can service their business requirements. Together with our Dealers we want to ensure that Fleet Companies have the correct vehicles for their application.

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    Fleet Business Principles

    Relationships

    Collaboration with Fleet Companies to ensure that our offering remains focused on our customer’s needs and requirements.

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    Cost of ownership

    Volkswagen strives for a benchmark value proposition for the duration of vehicle’s use by the Fleet Customer.

    No fleet too small or too big

    Small Fleet business is seen as a primary pillar of the new car market and key to the sustainability of the Dealer Network.

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    Aftersales Support

    Aftersales Service

    Volkswagen understands the importance of effective Aftersales service.

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    Volkswagen Service Quality

    We are committed to providing services that preserve the value, economic viability and mobility of your vehicle fleet.

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    Fleet Service Centre Customer Promise

    Speedy processing of requests and overnight and/or weekend services and repairs.

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    Service and Support

    Together with our Dealers we want to ensure that Fleet Companies have the correct vehicle for their application.

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    Volkswagen Fleet Service Centres

    As Volkswagen South Africa we have introduced a worldly recognised Fleet Service Centres (FSC) to selected Dealerships across the country. With this, we aim to meet the specific needs of our valued Fleet Customers and be your preferred Fleet Business partner! 

    Our FSC’s will provide our Fleet Customers with an After Sales experience that supports their business needs; as we approach fleet solutions through the following lens: 

    • Standard, intensified and personalised Fleet Customer approach.
    • Address unique fleet business requirements and;
    • High quality service.
    Region
    Partnering for Fleet Dealers
    Small Fleet Service Centres
    Contact
    Gauteng
    Soweto Volkswagen
    Barons Woodmead
    McDulings Motors
    Lindsey Saker Kempton Park
    Barons Bruma
    Hatfield Volkswagen Braamfontein
    Hatfield Volkswagen Bryanston
    Volkswagen Melrose
    Lindsey Saker Vereeninging
    Benoni Citi
    Strijdom park Volkswagen
    Lindsay Saker Edenvale
    Hatfield Volkswagen Northcliff
    Autohaus Centurion
    McCarthy Volkswagen Wonderboom
    Send us a message
    Western Cape
    West Cape Volkswagen
    McCarthy Parow
    Barons Bellville
    Barons Culemborg
    Barons N1 City
    Philwest Volkswagen Somerset West
    Send us a message
    Kwazulu-Natal
    Alpine Motors
    McCarthy Umhlanga
    McCarthy Volkswagen Durban
    Barons Durban
    Weiss Volkswagen Durban
    Hoopers volkswagen Durban
    Send us a message
    Eastern Cape
    Tavcor Embassy
     
    Send us a message
    Free State
     
    Lindsay Saker Bloemfontein
    Send us a message

    Call Centre Support

    Customer Interaction Centre

    The Customer Interaction Centre is the central Volkswagen call centre dedicated to serving all Volkswagen drivers should they need to make general enquiries; comments or voice their concerns.

    Located at Volkswagen South Africa’s manufacturing plant in Uitenhage, the Customer Interaction Centre aims to maintain the highest customer satisfaction level possible by providing accurate and timeous responses and resolutions to our customers’ needs.

     
    Phone
    Email
    South Africa

    Volkswagen Passenger Dedicated Fleet Line:

    0860 434 535 during office hours 09h00 – 17h00
    0860 434 737 after hours 17h00 – 09h00

    Volkswagen Commercial Vehicles:

    0860 103 349

    Volkswagen Passenger Vehicles:
    support@vwconnect.co.za

    Volkswagen Commercial Vehicles:
    support@vwcommercial.co.za

    Swaziland, Lesotho,

    Namibia and Botswana

    Volkswagen Passenger Vehicles:

    +27 41 994 5615

    Volkswagen Commercial Vehicles:

    +27 41 996 6003

    Volkswagen Passenger Vehicles:
    support@vwconnect.co.za

    Volkswagen Commercial Vehicles:
    support@vwcommercial.co.za