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Support and Solutions

As an owner of a fleet of company-owned vehicles – whether big or small – Volkswagen understands that they literally drive your business. The importance of effective and value-added services, support and straight-forward understanding of your needs as a fleet owner is our main priority.

Roadside assistance The Volkswagen Alert and Alert Plus programmes provide a countrywide roadside assistance service 24 hours a day, every day of the year through Volkswagen South Africa and its Dealer Network. Find out more

Volkswagen Financial Services Volkswagen Financial Services South Africa (Pty) Limited offers customers across South Africa a variety of products for their vehicle.

Warranty All new Passenger Volkswagens will be covered by a 3-year/120,000km warranty inclusive in the price. Proof of our confidence in Volkswagen’s under-the-skin German engineering. Find out about additional benefits here.

Fleet portal The Fleet Portal is an online access controlled business and information centre.

• Volkswagen and other vehicle Manufacturer Product Comparisons

• Vehicle segmentation of both the Volkswagen and Competitor products

• Product and Accessories Price Lists

• e-Brochures

• Service Schedules

• Parts Basket Pricing

• Technical Product Information Bulletins

• Information on new Product Launches and product timing plans

Volkswagen Group South Africa would like to invite Fleet Customers, Government, Rental and Leasing Companies on to this site using the following link https://fleet.vw.co.za.